Frequently Asked Questions

Find quick answers to the most common questions about SSI and our industry-leading OMS platform.


The Basics

  • What does SSI stand for?

    SSI stands for Scheduling Systems, Inc. We are the industry leader in operations management software for air carriers. In other words, we help airlines and cargo operators better manage aircraft, crews, maintenance teams, and other resources.

  • How long has SSI been in business?

    We first began developing our technology at MIT in the 1980s, and took on our first commercial airline contract in 1993. We have decades of experience in our field, and a reputation for reliability and innovation.

  • Where is SSI located?

    The SSI headquarters are located in Framingham, MA, in the Boston MetroWest area.

  • Can we schedule a demo of your software?

    Of course. Contact our team, and we will arrange a time to speak.

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OMS Questions

  • What does OMS stand for? And what does it do?

    OMS is short for Operations Management System. It gives users a real-time interface they can use to view data related to aircraft, schedules, crews, and more. It also allows them to make dynamic changes based on weather, maintenance, and other factors.

    See more about our platform here.

  • How does OMS improve efficiency?

    OMS promotes better decision making. Improved access to dynamic data, displayed in a way that puts relevant information in an easy-to-use graphical interface, gives users the information needed to make the best decision for the operation. The result is a platform that lets you see what is happening in real time and make the changes needed to get people, aircraft, and crews exactly where they need to be.

  • What operating system does SSI require?

    Our software is designed for maximum flexibility. It can function alongside Windows, Linux, or virtually any other OS available.

  • Will SSI function with our existing software?

    Absolutely. Our tools are meant to integrate seamlessly into your business. In addition to being compatible with multiple operating systems, OMS can be used alongside your proprietary applications.

  • Can OMS dashboards and displays be customized?

    Yes. It is entirely up to you to decide which pieces of information are most relevant to your role and objectives. Additionally, users can share reports, schedules, and other outputs with each other within the OMS platform.

  • Could you explain OMS “what if” features?

    You can use our platform to explore a variety of potential scenarios (for example, possible weather delays or crew schedule changes). Then, you can create tentative plans to shift assets to minimize disruptions. You could even let different departments create contingency plans together. Once schedules have been altered you can save the plans, publish them, or even share them with other departments for future use and/or input.

  • How are other air carriers using OMS?

    View our case studies to see what happens when you put our Operations Management System into action.


  • What other products does SSI produce?

    Although we are best known for our OMS platform, we have provided air carriers with systems for ASD, ramp control, gate management, slot substitution, schedule development and more.

  • How can I find out about career opportunities with SSI?

    We are always interested in working with innovators, and especially talented programmers who have experience with C++ and Linux development.

    Visit our careers page to learn more.

  • Where should press inquiries be directed?

    Thank you for your interest in our company. All press and public relations questions should be directed to our management team through this contact form.

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